Skip to content
Español

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Ashley Vanderpool

Ashley Vanderpool

March 26, 2025

5  out of  5
rating by Ashley Vanderpool
"Cindy was great at responding to all my questions and finding me a good auto policy"
Profile photo of Vanessa Castor

Vanessa Castor

March 7, 2025

5  out of  5
rating by Vanessa Castor
"I've been with this insurance company for many years. The staff are always helpful and friendly."
We responded:
"Vanessa, I’m happy to hear we could provide you with a positive insurance experience. Thank you for trusting our agency to keep you covered! - Sergio"
Profile photo of Elena Zamora

Elena Zamora

March 7, 2025

5  out of  5
rating by Elena Zamora
"Lisette was very helpful! Thank you!"
We responded:
"I'm so glad our team has been able to give you such a great experience with our State Farm Agency, Elena! We appreciate you. - Sergio"
Profile photo of Arnie Sandoval

Arnie Sandoval

March 7, 2025

5  out of  5
rating by Arnie Sandoval
"I needed to replace a vehicle on my policy. Irene helped me out right away. She sent the info to the dealership right away as well. Very professional and helpful. Thank you Irene and State Farm. Highly recommend."
We responded:
"Arnie, it is always our mission to always provide you with excellent customer care. We appreciate your time and business more than you know! Thank you! - Sergio"
Profile photo of Erika Ortiz

Erika Ortiz

March 6, 2025

5  out of  5
rating by Erika Ortiz
"I’ve been with this office for over 2 years and have never had a bad experience with their customer service . The girls in the front are always friendly and ready to help whenever I’ve stopped by and my calls are always answered right away! I am always recommending this office to any one who asks!!"
We responded:
"Erika, thank you for giving my team and I the opportunity to assist you in your time of need. We look forward to providing you with an exceptional customer service experience in the future as well. - Sergio"
Profile photo of Irlanda Amador

Irlanda Amador

March 6, 2025

5  out of  5
rating by Irlanda Amador
"Outstanding customer service! Abigail and Cindy have helped me recently, and they were very patient and professional when handling my policy."
We responded:
"We will always strive to leave you with a wonderful customer service experience, Irlanda! We're grateful for the trust you have in our agency to serve and protect you each day! Thank you. - Sergio"
Profile photo of 1Eli Roy Casasr334 is 3

1Eli Roy Casasr334 is 3

March 5, 2025

5  out of  5
rating by 1Eli Roy Casasr334 is 3
"Very friendly and willing to go above and beyond for their customers. Thank you Cynthia Munoz"
We responded:
"My team and I are grateful for the opportunity to serve you each day. We're always more than happy to assist you and make sure your questions are answered to your satisfaction! - Sergio"
Profile photo of Orlando Rodriguez

Orlando Rodriguez

March 5, 2025

5  out of  5
rating by Orlando Rodriguez
"Great customer service"
We responded:
"Thank you so much for your kind words about my team and I, Orlando. We are honored to be able to assist you with your insurance needs! - Sergio"
Profile photo of Rogelio Guerra

Rogelio Guerra

March 5, 2025

5  out of  5
rating by Rogelio Guerra
"I have been with State Farm and Sergio Pena for as long as I can remember. The staff is great. They have always me with respect and are very nice. Most of all they are always ready and able to help with any questions or problems that I might. Thank you guys."
We responded:
"Thank you so much for sharing your experience with our office, Rogelio. My team and I have always enjoyed working with you and helping assist you with your insurance needs. We look forward to continuing to growing this relationship! - Sergio"
Profile photo of Alexis Meave

Alexis Meave

March 5, 2025

5  out of  5
rating by Alexis Meave
"I recommend this office & Clarissa!! Shes been the greatest and most patient!!! Shes helped me with my policy and is the best!! Very understanding!!"
We responded:
"Alexis, thank you so much for your kind review! I appreciate it. My team and I will always be here for you in your time of need! - Sergio"
Profile photo of david daniels

david daniels

March 4, 2025

5  out of  5
rating by david daniels
"This is a very friendly and knowledgeable office."
We responded:
"Thank you for taking a moment to express your satisfaction with our office, David! My team and I will always work hard for your business each day! - Sergio"
Profile photo of Priscilla Estevanes

Priscilla Estevanes

March 4, 2025

5  out of  5
rating by Priscilla Estevanes
"Lisette Rios was very helpful & quick we purchased a new vehicle and got it insured under 10 minutes & was emailed over new insurance card in that same instance. 10/10 experience"
We responded:
"Priscilla, a 10/10 insurance experience is what we strive for! Thank you so much for taking the time to leave this very kind review. Please call or stop in anytime. - Sergio "
Profile photo of Jose Escamilla

Jose Escamilla

February 26, 2025

5  out of  5
rating by Jose Escamilla
"Cynthia Munoz was informative and helpful. She made things simple for me."
We responded:
"Thank you for the 5-star review, Jose! I am glad we were able to make assisting you with your insurance needs such a positive experience! My team and I have very much enjoyed working with you! - Sergio "
Profile photo of Manny Good

Manny Good

February 25, 2025

5  out of  5
rating by Manny Good
"Great customer services every helpful i like how they take the time to explain everything Great insurance Lissssssss NINO"
We responded:
"Manny, thank you for the 5-star review and for letting us assist you with your insurance needs! My team and I are always here. - Sergio "
Profile photo of Ana Colocho

Ana Colocho

February 20, 2025

5  out of  5
rating by Ana Colocho
"I have called several times spoken with different agents and all have been very pleasant to talk with."
We responded:
"Ana, it means so much to my team and I that you have taken the time to share this great feedback with us. Thank you very much! - Sergio"
Profile photo of Carolina Flores valle

Carolina Flores valle

February 18, 2025

5  out of  5
rating by Carolina Flores valle
"Recibí un servicio excelente"
We responded:
"Carolina, thank you so much for taking the time to leave us a positive five star review! - Sergio "
Profile photo of Angie Gomez

Angie Gomez

February 17, 2025

5  out of  5
rating by Angie Gomez
"I called the office and spoke with Liz Niño, she helped me with some changes to my policy. I told her I needed to remove a vehicle and replace it with a new one. She was very pleasant and efficient. Liz answered all my questions with ease and quickly sent me my Id cards and binder. I am very grateful for all her help."
We responded:
"Angie, thank you for sharing your experience! We're so pleased to hear that Liz was able to assist you with your policy changes quickly and efficiently. If you have any further questions, don't hesitate to reach out! - Sergio "
Profile photo of Jovanna De La Torre

Jovanna De La Torre

February 17, 2025

5  out of  5
rating by Jovanna De La Torre
"Always very attentive when I call. My questions are answered promptly and everything I need is taken care of. Thank you!"
We responded:
"Jovanna, thank you for sharing your experience! We’re so glad to hear that our team has been attentive and responsive to your needs. It’s our goal to provide excellent service every time, and we're so glad to hear that we've done that for you! We look forward to serving you for many years to come! - Sergio "
Profile photo of Daisy Vela

Daisy Vela

February 17, 2025

5  out of  5
rating by Daisy Vela
"Great service. Very friendly employees, always trying their best to resolve your problems."
We responded:
"Daisy, we are always here to help in any way possible! Thank you so much for taking the time to leave such a positive review! - Sergio"
Profile photo of Arelys Aguilar

Arelys Aguilar

February 14, 2025

5  out of  5
rating by Arelys Aguilar
"Exceptional service! Always very helpful and polite. I would definitely recommend this location to friends and family"
We responded:
"Arelys, thank you so much for the kind words! We're thrilled to hear you had such a positive experience with us. Your recommendation means a lot, and we’ll continue to provide the same great service to you and everyone you refer. We truly appreciate your support! - Sergio"
Profile photo of Elizabeth

Elizabeth

December 15, 2023

5  out of  5
rating by Elizabeth
"The service it great the help me so much higher recently Julio help me today"
We responded:
"Elizabeth, thank you kindly for the nice review and feedback about the service you received from Julio. My team and I are always thrilled to assist you with your insurance needs! - Sergio"
Profile photo of Nanette Renae

Nanette Renae

January 10, 2023

1  out of  5
rating by Nanette Renae
"My experiences and limited interactions with this office and company have not been ideal, at best. But to be spoken to rudely and condescendingly over a valid issue, demonstrates a sheer lack of professionalism. What ultimately pushed me to write this review was being told, “Go ahead and sit down. I’d help you, but I’m too busy billing.” Clearly, customers are not valued st this office."
We responded:
"Hello, I sincerely apologize for your negative experience. We value each and every one of our customers in addition to their feedback. If there is anything that we can do to help you in the future please contact me at our office. - Sergio "
Profile photo of Larissa Ramos

Larissa Ramos

June 20, 2022

5  out of  5
rating by Larissa Ramos
"great customer service & one of the best insurance policy i have ."
We responded:
"Larissa, happy to hear this! Thank you for sharing. - Sergio"
Profile photo of Mayra Navarro

Mayra Navarro

June 20, 2022

5  out of  5
rating by Mayra Navarro
"Great staff! Great customer service very friendly! Always answering all my questions! Would definitely recommend to my family and friends!!"
We responded:
"Mayra, the best compliment my team and I can get is being recommended to others- thank you! - Sergio"
Profile photo of Jackie Reyna

Jackie Reyna

June 20, 2022

5  out of  5
rating by Jackie Reyna
"Great customer service very quick with getting back to me when I need them too…"
We responded:
"Jackie, prompt and efficient service is so important for my customers! Thanks for the review. - Sergio"